{"id":39,"date":"2025-08-24T13:24:22","date_gmt":"2025-08-24T13:24:22","guid":{"rendered":"https:\/\/demo2wpopal.b-cdn.net\/peakzy\/?page_id=39"},"modified":"2025-09-01T14:51:47","modified_gmt":"2025-09-01T14:51:47","slug":"back","status":"publish","type":"page","link":"https:\/\/manaliveaudio.com\/en\/back\/","title":{"rendered":"Return policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We want you to be completely satisfied with your purchase.<br>If this is not the case, you have 30 days from receipt of your order to return the item and request a refund (\"satisfied or reimbursed\").<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Return conditions<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The item must be returned in its original, unused condition and in its original packaging.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Returns must be made within 30 days of receipt of the order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Proof of purchase (invoice or order confirmation) is required.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Return costs<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Return shipping costs are the responsibility of the customer and will not be refunded.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Exception: if, after a quick check on receipt of the return, the item is found to be faulty, damaged or if you have received an incorrect order, then the return costs will be refunded in full.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Reimbursement<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once the item has been received and checked, the refund will be made within 7 to 14 working days using the same method of payment as the one used to place the order.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Legal information :<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In accordance with our commercial policy, the Customer has a period of 30 days from receipt of the order to return any item that does not suit him\/her and obtain a refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Return conditions:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Products must be returned in their original condition, complete, unused and undamaged, accompanied by their packaging and any accessories.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Returns will only be accepted if accompanied by proof of purchase (invoice, order confirmation).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Return postage :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The cost of returning the goods is borne by the Customer and will not be refunded.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, if the returned product is found, after rapid testing and inspection, to be defective or damaged on delivery, or if an order error attributable to the Seller is proven, the return costs will be refunded in full to the Customer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Reimbursement :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once the returned products have been received and checked, the Vendor will proceed to reimburse the Customer within 7 to 14 working days, using the same means of payment as that used for the order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contact: contact@manaliveaudio.com<\/p>","protected":false},"excerpt":{"rendered":"<p>Nous souhaitons que vous soyez pleinement satisfait de votre achat.Si ce n\u2019est pas le cas, vous disposez de 30 jours \u00e0 compter de la r\u00e9ception de votre commande pour nous retourner l\u2019article et demander un remboursement (\u00ab satisfait ou rembours\u00e9 \u00bb). Conditions de retour L\u2019article doit \u00eatre retourn\u00e9 dans son \u00e9tat d\u2019origine, non utilis\u00e9 et [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"h5ap_radio_sources":[],"footnotes":""},"class_list":["post-39","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de retour - Manalive Audio<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de retour - Manalive Audio\" \/>\n<meta property=\"og:description\" content=\"Nous souhaitons que vous soyez pleinement satisfait de votre achat.Si ce n\u2019est pas le cas, vous disposez de 30 jours \u00e0 compter de la r\u00e9ception de votre commande pour nous retourner l\u2019article et demander un remboursement (\u00ab satisfait ou rembours\u00e9 \u00bb). 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